Privacy
Privacy policy
This policy explains how Susana Mateo, in her professional activity, processes the personal data of people who contact her through this website.
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01
Data controller
Controller: Susana Mateo, acting in her professional capacity representing real-estate projects for private investors in Spain and the Caribbean.
For any matter related to the processing of your data, you may contact her at +34 618 23 22 21.
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02
Data we collect
Only the data you provide voluntarily through the contact form or by direct messaging channels (WhatsApp, phone, email):
- Full name
- Email address
- Phone number (with country code)
- The content of your message, if you choose to share it
- Technical data: IP, user agent, source (UTMs) — for security and traffic analysis
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03
Purpose and legal basis
- Reply to your enquiry and, where appropriate, present projects that may interest you — legal basis: your consent and the steps prior to entering into a contract (Art. 6.1.a and 6.1.b GDPR).
- Keep a minimal commercial record of our interaction (legitimate interest, Art. 6.1.f GDPR).
- Comply with legal obligations when applicable (accounting, anti-money-laundering, etc.).
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04
Recipients
Your data is not sold, rented or shared with third parties for marketing purposes. It may be shared with:
- The technical providers who host this site and its database, exclusively to operate the service.
- The developers of the specific project you decide to engage with, only after your explicit instruction.
- Public authorities when legally required.
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05
Retention
Contact data is kept for as long as our commercial relationship is active and, afterwards, for the legal periods that may apply. You can request deletion at any time.
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06
Your rights
You may request access, rectification, deletion, restriction, portability or to object to the processing of your data. To exercise these rights, write to +34 618 23 22 21 including a copy of an ID document.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (aepd.es) if you consider your rights have not been properly addressed.
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07
Cookies and analytics
This site uses the minimum technical cookies required for it to work. If analytics or remarketing pixels are enabled, you will be informed and asked for your consent before they load.